The Canada Pension Plan, or CPP, is a contribution made by every employee above the age of 18 earning more than the minimum wage. Because there could be different reasons why Sage 50 Accounting software could not calculate the CPP of an individual, it is important to find exactly why the error occurred so that you can implement the correct solution. You can call the sage customer service number and speak to a professional software expert to try and identify the root of the calculation error. You can use the solutions mentioned in this article to try and resolve the CPP Amount Calculation issue in your Sage 50 software:

 

Solution 1: Check the Employee Age

On Sage 50, CPP will only be calculated if the employee’s age is between 18 and 70 years. You can refer to the steps below to check the information of the employee and verify if the date of birth is correct:

  • Step 1: Open Sage 50 Accounting on your computer.
  • Step 2: Go to the menu and double-click the ‘Employee’ icon.
  • Step 3: Click on the ‘Personal’ tab and view the employee record.
  • Step 4: Check the information and verify if the date of birth is correct.

Sage 50 users must also note that there is no age limit for individuals working in Quebec. Once you verify if there is an error in the birth date, you can make the necessary changes to fix the CPP Amount Calculation issue.

 

Solution 2: Check the Pay Periods of the Employee

The CPP amount that is calculated depends on the employment income. Hence, if there is a problem in the pay details of the employee, there will be an error in the CPP Amount Calculation. You can refer to the steps below to check the pay periods of the employee:

  • Step 1: Open Sage 50 and click on the ‘Income’ tab.
  • Step 2: Check the number for ‘Periods per Year’ in the employee record.
  • Step 3: Ensure the amount of ‘This Period’ is more than ‘Specific amount.’
  • Step 4: In case the total amount is less than gross pay, no CPP will calculate.
  • Step 5: Select the correct pay period based on the number of paycheques the employee receives throughout the year.

 

If you find that the CPP Amount Calculation issue persists even after you verified the employee birth data and the pay periods then you can call the sage tech support and ask for additional assistance. Trained software technicians are available 24 hours a day to help you resolve any error related to Sage 50 Accounting.

 

Read More:- sage support number

 

Source URL: How to fix CPP Amount Calculation Issue in Sage 50

E-mail me when people leave their comments –

You need to be a member of The Brooklynne Networks to add comments!

Join The Brooklynne Networks

Brooklynne Brands & Services

Brands

TicketENVY- Find & Buy Sold out Concert, Sports and Theater Tickets Worldwide

SportsBrook- Fully Licensed Online Urban Sports Betting and Gaming Platform (Coming Soon)

KaratCity- Helping to provide regular people save and spend GOLD

VerticalRents- Helping Landlords mange and engage their Tenants Easier

MyTeleMedics- Get your Personal and Family Remote Healthcare Services NOW

FunderPass- Crowdfunding Platform for Urban Communty Projects Cause Activism and Upstanding Individual Needs

SeksCity Toys- Adult Pleasure Aids and Supplies (Must Be 18+)

Services

Brooklynne Info Weekly- News nd Events of featured Brooklyn Entrepreneurs and Community Related Issues

Brooklynne Style Daily- Brooklyn & NYC Based Style and Fashion News

Brooklynne Shop- Exclusive Graphic Designs from Featured Artists and Partners

Brooklynne TV- Watch Underground Indie Videos Podcasts & Live Events

Brooklynne Hookups-  Find Urban Dates and HookUps

Local Business Services

The Brooklynne Agency -Full Service Digital Marketing and Development Marketplace

Brooklynne Social - Free Social Media Marketing Mgmt Platform for Brands

The Brooklynne Agency - Office

Phetch.Co Ordering Mgmt

Xpurts by Phetch - Have REMOTE private conferences and meetings with Professional Experts

Go Phetch - Multi Cuisine Order and Delivery Mgmt Facilites and Marketplace for local Ethnic Food Providers in Brooklyn (Coming to NYC HOU DMV  & ATL)

Phetch IT- Order for Delivery Food Groceries Alcohol & Laundry from your favorite Independent merchants in your Area(Coming to NYC HOU DMV and ATL)

Phetch Charg- Start an Electric Vehicle Charging Station at yur Urban locations Tdday