The Norton Antivirus software is a proficient antivirus software which aids in diagnosing and removing harmful viruses, malware, Trojans, and other threats from your devices. Norton is widely recognized for providing multilayer protection to the device from any kind of threat. One of the most common issues faced by the users is when they are unable to scan the system using their Norton Software. The users can understand this issue more in detail by going through this entire blog. They also have the option of connecting with norton customer care number, where they would get all the required assistance.
Some of the most common reasons which can cause this issue are as follows:
- When the clock on your system is correctly set.
- When your software is not updated to the latest version.
- They some other installed program is causing conflict.
- When there are some malware and viruses present in the system already.
Ways to fix the issue of Norton Antivirus Scan problem
Once you have a clear understanding of what is causing this issue, it would then get easier to solve it as well. It could turn out to be critical for the users when their antivirus software is facing malfunctions. In this era, antivirus software is one of the most crucial aspects. It is always necessary for users to be protected against any kind of threat. Without having a properly functioning antivirus, it would be dangerous to surf on the internet as your personal information would be at risk.
The steps that the users can undertake to solve this issue are as given below:
Check the time set on your computer system
You must make sure that the system time which is set on your PC is accurate. If it has not been accurately set, then you would have to reset the system clock and then further restart the system to apply the changes.
Remove the older version of Norton from your system
The users can take help from Norton Removal Tool; the users can easily remove all the files associated with Norton Antivirus, and by utilizing this tool, the users can also reinstall the software on their system.
Uninstall the software which is causing conflict
It is also advised that the users check whether any other software which is installed on your system is causing malfunction. In case you are able to determine such a scenario, the most appropriate thing to do would be to remove the software, which is causing the conflict.
The users can quickly solve the issue of Norton Scan problem with the help of the above-given steps. If you are unable to resolve the issue with the help of these steps, then you can connect with norton technical support to attain additional guidance. This service is available to the users on a 24-hour basis and is entirely free of charge.
Read More:- norton contact number
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