The Computer Hardware Technician must have a bachelor’s degree in computer science or a related field. It is recommended that they also have related work experience in the field. A master’s degree is optional but may provide the technician with a competitive edge when seeking employment. They must have basic knowledge of the fundamentals of support, networking skills, algebra, microcomputers, and operating systems. Usually, Computer Hardware Technicians learn more on the field, depending on the needs and requirements of the organization. Most of the organizations’ offer hands-on and classroom instructions, often for a few months.
Apart from hardware assembly and maintenance, the technician evaluates new computer products for deployment in the organization. They will research and recommend hardware products for purchase and provide all technical specifications required for networking hardware and software products. They record and schedule timely maintenance, upgrades, and repairs on an on-going basis.
The job profile includes hardware acquisitions and deployment in addition to coordinating all ancillary services. The computer support technician must also offer training to the staff to handle crisis situations. They are responsible for all aspects of staff workstation hardware, networked peripheral devices, and other networking hardware.
Usually, Computer Hardware Technicians work with different equipment such as desktop, laptops, servers, and computer clusters. The desk technician may sometimes end up handling issues related to a wide range of peripherals that include both input and output devices. There are also chances that the professionals who are involved in system administration will look into networking hardware such as routers, switches, fiber optics, and wireless networks.
The computer repair technician offers annual maintenance service, and upgrade the systems depending on the requests of clients. They examine the systems to validate correct operations and identify errors. This job is all about balancing the technical and client support tasks by resolving any errors that occur.