Level 2 PC Technician should be able to multi-task and work on projects until they are complete. Furthermore, they need to have experience in using communications and network diagnostic equipment, excellent interpersonal skills, ability to explain technical concepts to people from non-technical backgrounds, aptitude to understand and follow standard operating procedures, and being able to perform under trying circumstances.
Most common problems that users face and technicians have to solve are as following: slowing down of computers and freezing, driver issues which cause peripherals, such as keyboards, printers, and other peripherals not functioning properly, slowing of internet speed, app commands not responding, slow download speeds, attachments not opening, pop-up ads appearing, corrupted files, system shutting down abruptly, and computer screen is jumbled, among others.
Read more @ Engage Level 2 PC Technician jobs
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