Most problems that you encounter with Brother printers have simple solutions, if you are connecting with USB interface and having difficulty in printing then the problem is related to the USB connection. For best result, you can connect the printer directly to the computer’s USB port, but if it a must to use multiple USB hubs then connect the printer from first tier hub. Even after doing all this, if the trouble stays then contact Brother printer tech support number +1-888-600-6920 for help.

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